I purchased this for my daughter’s in laws and they absolutely loved it.
Everything about the design, making, customer service and shipping of this product was top notch, especially Kelly. I was warned that this is faux wood and that pilot holes would need to be drilled so it wouldn’t crack. We drilled the pilots first, attempted to put in tiny hooks and the board cracked anyway. We re-glued it and it it’s fine but if I had to do over I would make from real wood. Price would be higher but that’s better than cracking.